When searching for a courier service that can send items from India to the UK, there are things you know you want, such as efficiency, safety, security and low prices. Therefore, you’ll have to do your homework and research options available in the area. Likewise, you’ll want to note what you get for the price you pay and whether or not the courier offers other services, as well.
Before Contact
Before contacting anyone, it is best to search for and locate three to five couriers that you can compare. Visit their websites and find out as much information about them as possible. For example, you may need to ship a toy with batteries, but in the future, you may wish to send flowers, food or medicine to loved ones. If they list prices, go ahead and jot them down, but most courier service companies won’t put that information online.
Contact
The next step is to contact at least three of those couriers. Even if they list prices, and you can do everything online, you want to find out how well their customer service department is. Choose one or two questions to ask them and see how well they respond, if at all. Also, you’ll want to note how long you stay on hold, how long before you talk to a person and how professional they were.
After Contact
Once you’ve contacted three potentials, you can compare them side-by-side. You’re looking for a fair price, efficiency with customer service and the shipment process, and reliability. Being reliable can mean different things, but you should find out if they offer guarantees, insurance, and other perks before making a final decision. Once you’ve chosen, you can either go online or contact them by phone to schedule a pickup or drop off your package.
